About

Experience

Self Employed / IT Support & Computer Repair Technician

Trutko IT Services- Diagnose and repair laptop and desktop hardware issues including battery replacement, charging problems, front bezel replacement, and hinge repairs. Remove malware, adware, and unwanted browser software to restore system security and performance. Troubleshoot Windows operating system errors, slow performance, and software issues. Build custom desktop computers optimized for performance and reliability based on client needs. Install operating systems, drivers, and software to ensure devices function properly. Test power adapters and charging components to confirm proper electrical performance. Provide technical support and recommendations to clients on repair options and system improvements. Maintain organized documentation of repair work and communicate clearly with clients.

Tru-Analytics/Trutko & Associates

Tru-Analytics/Trutko & Associates- 20360 Glendale Drive, Rocky River, OH 44116 – Administrative Assistant, Property Maintenance (Jan 2022–Dec 2025) Provided technical support and troubleshooting Windows computers, devices, and network connectivity issues. Installed software, configured user accounts, and performed system updates and driver installations. Diagnosed hardware and software issues and assisted with computer repairs. Troubleshot internet connectivity, printer issues, and general IT problems for users. Maintained organized documentation for administrative and technical tasks. Assisted with general property support tasks while also providing technology assistance.

Danny Boys

Danny Boys- 20251 Lake Road, Rocky River, OH 44116 - Head Chef, Head Line Cook, Line Cook (Aug 2016 - Dec 2021) Developed leadership and communication skills while managing staff in a high-pressure restaurant environment. Solved logistical and technical kitchen issues, ensuring smooth operations.

Travel & Community Service:

Washington, DC (June 2013)

Selected from over 200 students to participate in a ceremonial wreath-laying at the Tomb of the Unknown Soldier at Arlington National Cemetery.

Student Ambassador/ Community Service

Costa Rica – People to People Program (Summer 2014)
Collaborated with scientists on rainforest conservation efforts and participated in ecosystem research. Engaged in community service by painting school facilities and interacting with local students through cultural exchange activities.
Galápagos Islands – The Sprout Experience (Summer 2016)
Visited the Charles Darwin Research Station and studied biodiversity, conservation practices, and evolutionary research.
Kenya – The Sprout Experience (Summer 2018)
Explored ecosystems near the Great Rift Valley and learned about Maasai culture in Lale’enok. Assisted in wildlife conservation efforts, including anti-poaching patrols in the Maasai Mara Game Reserve.